Chromebook Information

Chromebook Damage Repair Plan

Plan Costs

• The annual premium is $25.00 per school year, due within 10 school days of enrollment or device issuance.
• The first accidental damage claim is fully covered by the premium — no additional charge.
• The second accidental claim carries a $25.00 deductible.
• A third claim or beyond is billed at the full cost of repair or replacement.
• A lost power cord replacement costs $30.00.
• After September 15, no refunds on premiums will be issued.
• Financial hardship accommodations are available — contact the District Office for payment options.

Repair Cost Schedule (with Plan Paid)

What Is Covered

The plan covers the originally issued Chromebook, any loaner, and any replacement device. No additional premium is charged for use of a loaner Chromebook during a repair.

What Is Not Covered

• Damage that is not reported to the Main Office immediately — unreported damage (such as liquid spills or drops exposing internal parts) may void coverage for that incident.
• Damage caused intentionally or maliciously.
• Dishonest, fraudulent, or criminal acts.

Claim Procedure

1. Step 1. Report the damage to your school’s Main Office immediately.
2. Step 2. The Technology Department will examine the device to determine whether the claim qualifies under the plan.
3. Step 3. If approved, the technician completes the appropriate paperwork and notifies office staff.
4. Step 4. The family will be contacted by phone, letter, or email once the claim is filed.
5. Step 5. A loaner Chromebook will be issued to the student while the repair is in process.

Caring for Your Chromebook

Following these guidelines helps prevent damage and keeps your child’s device working throughout the school year.

General Precautions

• Do not place Chromebooks on soft surfaces or laps during use — this can cause overheating.
• Keep all food and drinks away from the Chromebook at all times.
• Insert cords, cables, and USB drives carefully into the correct port.
• Do not store or use Chromebooks near pets.
• Do not use the device when the power cord poses a tripping hazard.
• Never place heavy objects on top of a Chromebook.
• Never loan your Chromebook to another student or individual.

Carrying & Handling

• Always transport the Chromebook with care — carry it closed with two hands.
• Never lift a Chromebook by its screen.
• Never carry a Chromebook with the screen open.

Opening & Closing

• Only open or close the Chromebook when it is resting on a flat surface.
• Do not force the screen beyond its natural angle — the screen will break.
• Before closing, make sure nothing is on the keyboard (pens, pencils, etc.).
• Close the screen gently using two hands, one at each corner.

Screen Care

• Do not press on the lid of a closed Chromebook.
• Screens are sensitive to excessive pressure — never stack items on top of a closed device.
• Avoid cleaning the screen with harsh solvents or liquids.

Repair Payment Information

Students Without a Damage Plan

Students who are not enrolled in the Chromebook Damage Repair Plan are responsible for the full cost of the replacement part and all labor costs associated with the repair. A replacement device will not be issued until payment has been made.

Students who do not have a district-issued device while a repair is pending will be provided their coursework in physical form so they do not fall behind on their schoolwork.

Making Payments Early

We understand that billing from the Business Office may take a few days to process. Families who wish to expedite the repair and device return process do not need to wait for the mailed bill. Payments may be brought in at any time to the appropriate school office:

• North Schuylkill Elementary (NSE): Payments may be brought to the NSE Main Office.
• North Schuylkill Jr/Sr High School: Payments may be brought to the HS Main Office.

A replacement device will be provided as soon as the school office confirms that payment has been received.

Estimated Parts & Repair Costs

North Schuylkill uses a variety of Chromebook models, each with different components and associated costs. The table below reflects approximate price ranges for common replacement parts. Please note that all prices are subject to change as vendor and market pricing fluctuates.

Prices are estimates based on current vendor pricing and are subject to change without notice.

Bring Your Own Device (BYOD)

What Devices Are Permitted

• Personal Chromebooks and laptops are permitted for educational use.
• Tablets may be permitted at teacher discretion for specific instructional activities.

Cell Phones

Connecting to the Network

Personal devices may connect to the school’s wireless network by selecting the NSGuest network. This network provides general internet access and is subject to the same content filtering and acceptable use requirements as all district networks.

No Technical Support for Personal Devices

Acceptable Use Reminder

All use of personal devices on district property and district networks is subject to Board Policy 815: Acceptable Use of Internet, Computers and Network Resources. Students who misuse personal devices during the school day are subject to the same consequences as those who misuse district-issued equipment.

• Board Policy 815: Acceptable Use of Internet, Computers and Network Resources (opens in new window)
• Board Policy 237: Electronic Devices (opens in new window)